Lowongan kerja bank HSBC

Job opportunities. Untuk kantor HSBC Medan, Bandung, Jakarta, dan Yogyakarta.

Berikut lowongan kerja di bank HSBC [The Hongkong and Shanghai Banking Corporation] yang dikutip Blog Berita dari web HSBC Indonesia. Alamat kontak HSBC:

  • Email: human-resources@hsbc.co.id
  • Telepon: [021] 5291 4722
  • 0804-1-86-4722-64722 [dari HP]

Posisi dan syarat-syarat:

Supervisor Client Services (Code: SUP-CS)
Responsible to support the growth of market share of corporate customers and eventually to maximize shareholders’ values as well as to maintain a day to day business relationships with corporate customers and do cross selling to the existing customers.
Requirements:
- Hold minimum bachelor degree from reputable university
- Has minimum 2 years experience in sales banking/other financial service industries
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Has a strong drive to succeed

Supervisor Corporate Customer Service Representative (Code: SUP-CSR)
Responsible to support account management with the main objective to increase the revenue and eventually maximize shareholders in line with the group’s managing for growth strategy.
Requirements:
- Hold minimum bachelor degree from reputable university
- Has minimum 2 years experience in customer service/sales, preferably from banking or other financial service industries
- Possess general banking experience with good knowledge of banking products (trade, finance, cash management, investment, treasury dealing, etc.) and procedures
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Has a strong drive to succeed

Supervisor Sales and Marketing (Code : SUP-SLS)
Responsible to support the growth of market share of corporate customers and eventually to maximize shareholders’ values.
Requirements:
- Hold minimum bachelor degree from reputable university
- Has minimum 2 years experience in sales management, preferably from banking or other financial service industries
- Has good knowledge of banking products (trade, finance, cash management, investment, treasury dealing, etc.) and procedures
- Proficiency in English and Computer Literate (MS Office) are required

Staff Credit Operations (Code : CDT-OPS)
Responsible to support Corporate Banking team in preparing credit agreements and maintaining securities documents.
Requirements:
- Hold Bachelor degree from reputable university
- Fresh graduates are welcome to apply
- Possesses at least 1 year experience Credit Operation and other related functions
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, interest to work with detail and administrative job
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner

Assistant Vice President/Vice President Corporate Banking (Code : AVP-CBA)
Responsible to achieve growth in the relationship portfolio in Jakarta in line with the strategic and annual operating plan as well as maximize the return from each relationship – cross selling of Group products and services
Requirements:
- Hold bachelor degree from reputable university
- Having at least 6 years’ managerial experience in corporate banking at prominent banks and handling high profile accounts
- Strong commercial awareness with analytical skills to manage an acceptable level of credit risk exposure
- Proven track record in building relationships and profitability with more complex customers as to ensure maximum contribution from high-quality credit portfolios, trade finance business, debt capital markets, and treasury products.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality and able to work with team
- Has a strong drive to succeed

AVP Client Services Cash Management (Code : AVP-CS-CMT)
Responsible to strengthen relationship between the Bank and the top-tier Corporate Banking clients as well as to improve the Bank’s competitiveness in the cash management market.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 6 years’ experience in Customer Relationship Management, in the area of Sales and Marketing with exposure to large/multinational customers
- Good commercial judgment
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality and able to work with team
- Has a strong drive to succeed

AVP Sales Cash Management (Code : AVP-SLS-CMT)
Responsible to manage and develop a sales team responsible for serving the domestic and regional cash management needs of the Corporate and Institutional customer base as well as to promote HSBC’s cash management business and to improve and generate business development opportunities.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 6 years’ managerial experience in corporate banking handling trade finance, treasury and custody products
- Preferably have experiences in cash management or electronic banking
- Has proven track record in selling complex banking services to external parties
- Has excellent interpersonal and customer presentation skills (including the use of Power Point and system demos)
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality and able to work with team Has a strong drive to succeed

VP Product Cash Management (Code : VP-PRO-CMT)
Responsibility:
Responsible to manage and develop a sales team responsible for serving the domestic and regional cash management needs of the Corporate and Institutional customer base as well as to promote HSBC’s cash management business and to improve and generate business development opportunities.
Requirements:
- Hold bachelor degree from reputable university
- Has at least 8 years’ managerial experience in corporate banking cash management with minimum 6 years in the area of product management
- Excellent project and people management experience
- Demonstrated ability to interact, communicate and negotiate effectively at all levels and across functions
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality and able to work with team
- Has a strong drive to succeed

Manager Branch Pinjaman - Bandung (Code: BM-CF-BDG)
Responsibility:
Responsible for achieving branch targets, maintaining service quality and managing day-to-day branch operations.
Requirements:
Proficiency in English and Computer Literate (MS Office) are required
- Posses Bachelor degree from reputable university
- Must have 5 years’ experience in leading sales teams in finance/banking, insurance or the retail industry
- Possess general banking knowledge would be an advantage.
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner.
- Willing to be stationed in Bandung

Sales Officer Pinjaman – Bandung (Code : SO-CF-BDG)
Responsibility:
The jobholder is responsible to lead & monitor direct sales team in order to achieve branch sales target
Requirements:
- Posses Bachelor degree from reputable university
- Must have a minimum of 2 years’ experience in direct sales force management, preferably in finance / banking, insurance or retail industry
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner.
- Willing to be stationed in Bandung

Sales Officer Pinjaman - Medan (Code : SO-CF-MDN)
Responsibility:
The jobholder is responsible to lead & monitor direct sales team in order to achieve branch sales target
Requirements:
- Posses Bachelor degree from reputable university
- Must have a minimum of 2 years’ experience in direct sales force management, preferably in finance / banking, insurance or retail industry
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner.
- Willing to be stationed in Medan

Manager Branch Pinjaman – Central Java and Yogyakarta (Code: BM-CF-CJV&YGY)
Responsibility:
Responsible for achieving branch targets, maintaining service quality and managing day-to-day branch operations.
Requirements:
- Posses Bachelor degree from reputable university
- Must have 5 years’ experience in leading sales teams in finance/banking, insurance or the retail industry
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner.
- Willing to be stationed in Jakarta

Credit Officer Pinjaman - Central Java and Yogyakarta (Code : CO-CF-CJV&YGY)
Responsibility:
The jobholder is responsible to supervise the processing of Consumer Finance loan applications and be responsible for the overall portfolio quality of the branch
Requirements:
- Hold Bachelor degree from reputable university
- Must have a minimum of 2 years’ experience as a credit analyst in micro-banking / commercial loans
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Posses’ high degree of work accuracy and in a timely manner
- Good analytical and interpersonal skills
- Must demonstrate a strong leadership skills and a high degree of integrity
- Must have commercial acumen, personal credibility and drive to succeed

Sales Officer Pinjaman – Central Java & Yogyakarta (Code : SO-CF-CJV&YGY)
Responsibility:
The jobholder is responsible to lead & monitor direct sales team in order to achieve branch sales target
Requirements:
- Posses Bachelor degree from reputable university
- Must have a minimum of 2 years’ experience in direct sales force management, preferably in finance / banking, insurance or retail industry
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner.
- Willing to be stationed in Central Java Area and Yogyakarta

Relationship Staff Pinjaman – Central Java & Yogyakarta (Code: RS-CF-CJV&YGY)
Responsibility:
The jobholder is responsible to interact with customers on a daily basis to understand individual customer profiles prior to processing applications.
Requirements:
- Bachelor degree from reputable universities with outstanding achievements (minimum GPA 2.75)
- Fresh graduates are welcome to apply.
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner.
- Willing to be stationed in Central Java Area and Yogyakarta

Manager Branch Pinjaman - Jakarta (Code: BM-CF-JKT)
Responsibility:
Responsible for achieving branch targets, maintaining service quality and managing day-to-day branch operations..
Requirements:
- Posses Bachelor degree from reputable university
- Must have 5 years’ experience in leading sales teams in finance/banking, insurance or the retail industry
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner.
- Willing to be stationed in Jakarta

Sales Officer Pinjaman – Jakarta (Code : SO-CF-JKT)
Responsibility:
The jobholder is responsible to lead & monitor direct sales team in order to achieve branch sales target
Requirements:
- Posses Bachelor degree from reputable university
- Must have a minimum of 2 years’ experience in direct sales force management, preferably in finance / banking, insurance or retail industry
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner
- Willing to be stationed in Jakarta

Relationship Staff Pinjaman - Jakarta (Code: RS-CF-JKT)

Officer System Administrator (Code : IT-SYS-ADM)
Responsibility:
To create and support user for information related to Active Directory, Lotus Notes, HUB account, etc as well as preparing a report relating daily job.
Requirements:
- Hold bachelor degree from reputable university
- Fresh graduates are welcome to apply
- Have ability for programming VB script
- Proficiency in English
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner with good attention to detail
- Has a strong drive to succeed
- Posses’ high degree of work accuracy and in a timely manner

Officer Developer (Code : IT-OFR-DVLP)
Responsibility:
- To perform system development by ensuring that accurate, clear, commented and efficient program code is produced from a wide range of specifications.
- To create functional and/or technical design solutions also ensuring that requirements are documented.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 2 years experience in IT Development or Operation role
- Has knowledge in both AS400 and PC platform
- Able to operate RPGILE and JAVA programming language(s)
- Has knowledge of structure and object oriented programming language, group standards and system’s methodology
- Pleasant personality, customer service oriented, and able to work with team
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner

Supervisor IT Developer (Code : IT-SUP-DVLP)
Responsibility:
The job holder is responsible in performing system development work and system analysis. This can include both the development new function and facilities and on-going systems support of live systems.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 2-3 years experience in IT Development or support Role
- Proficient knowledge and able to operate PC platform i.e JAVA programming language(s), Lotus Domino, Excel Macro, and RDBMS such as SQL Server, DB2, oracle,etc
- Has knowledge of structure and object oriented programming language, group standards and system’s methodology
- Proficiency in English is a must
- Pleasant personality, customer service oriented, and able to work with team
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner

IT Support Analyst (Code : IT-SPT-AST)
Responsibility:
The job holder is responsible to lead and manage IT Help Desk including help desk operations, hardware and software end user support.
Requirements:
- Hold minimum bachelor degree from reputable university
- Has minimum 2 years’ experience in Customer Service, Back Office operations
- Good knowledge of HUB system
- Pleasant personality, customer service oriented, and able to work with team
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner

IT Relationship Manager

Telesales Assistant Manager – Cards ( Code : TAM-CPD-TELS )
Responsibility:
To maximize growth of cards business and increase HSBC’s market share in Jakarta and branches outside Jakarta by developing, managing, and running telesales channel. The job holder responsible for daily operation of acquisition new to Bank (NTB) cards in line with the National Sales & Acquisition Program and the Strategic & Operating plan objectives.
Requirements:
- Hold a minimum Bachelor degree from a reputable university
- Has a minimum 3 years in similar role in telesales or contact centre
- Possess general banking knowledge would be an advantage
- Solid experience in leading a telesales or contact center team preferably in the banking or financial industry
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, has commercial acumen and marketing oriented
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner
- Result oriented and be able to manage cost within budget
- Fast learner with creative thinking and proactive approach

AVP Out Regions Non Major Cities (Code : AVP-OR-CPD)
Responsibility:
Developing a profitable Credit Card and Personal Loan businesses for Non-Major cities
Requirements:
- Hold a Bachelor’s Degree in any field
- Has minimum 5 years experiences in consumer industry preferably in credit cards business
- Possess management skill in the area of Sales, Marketing & Service and some exposures in consumer collection will be an advantage
- Has strong leadership and visionary thinking
- Proficiency in English and Computer Literate (MS Office) are required
- Demonstrate high degree of integrity

Officer Sales Cards Product (Code : OSC-SCP)
Responsibility:
- To manage Jakarta casual leasing team including its location and to secure annual target given by Bank, as well as to monitor competitor movements which influence team or Direct Sales Agency performance
- To manage cost and budget
Requirements:
- Hold minimum a Bachelor degree from local / overseas university majoring in any related discipline ·
- Having at least 1 year total experience in cards / sales product
- Having good relation and network with many exhibition EOs, malls or building management will be an advantage
- Must have strong motivation and good presentation skill
- Strong leadership and ability to develop good team work
- Background in marketing / sales in banking product will be an advantage
- Proficiency in English and Computer Literate (MS Office) are required

Credit Pre-Screener (Code: CPS-CCR)
Responsibility:
The job holder’s main function is to filter credit card application according to established guidelines
Requirements:
- Hold minimum Bachelor degree from reputable university
- Fresh graduates are welcome to apply
- Possess general banking knowledge would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required
- Pleasant personality, customer service oriented, and able to work with team
- Fast learner, interest to work with detail and administrative job
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner
- Willing to work under shift arrangement

Junior Credit Analyst ( Code : JCA-CCR )
Responsibility:
The jobholder is responsible to analyze credit card and personal loan applications and perform documents checking to ensure efficient, quick, consistent and accurate credit process of card and personal loan applications
Requirements:
- Hold a minimum Bachelor degree from a reputable university
- Fresh graduates are welcome to apply
- Preferably has relevant experience in card or personal loan application process
- Strong analytical skill and able to maintain high degree of work accuracy in a timely manner.
- Fast learner, interest to work with detail and administrative job
- Fast learner with creative thinking and proactive approach
- Has a strong drive to succeed
- Possess high degree of work accuracy and in a timely manner
- Proficiency in English and Computer Literate (MS Office) are required

Phone Banking Staff (Code: PBS)
Responsibility:
- The jobholder is responsible to receive incoming calls related to inquiries, requests, complaints and banking transactions according to KPI standard performance as well as to provide productive, accurate and efficient service by making sounds decision upon requests or transactions defined within his/her authority.
- The jobholder also needs to be able to grab sales opportunity by providing the complete information on Banking Products for cross-selling or potential customer promptly and professionally.
Requirements:
- Hold a minimum Bachelor degree from a reputable university.
- Has a minimum of 1 year similar experience in call centre or phone banking area
- Good familiarity with banking related transactions process.
- Proficiency in English and Computer Literate (MS Office) are required
- High level of personal integrity with customer service orientation.
- Able to maintain high degree of work accuracy in a timely manner and under relevant business instruction manuals and procedures.
- Fast learner with creative thinking and proactive approach.
- Willing to work under shift arrangement.

Manager Cards Marketing Center( Code : HCMC MGR-MCL )
Responsibility:
The jobholder is responsible to lead, supervise and develop HSBC Card Marketing Call Center (HCMC) team. The jobholder is responsible to support AVP Sales & Service Support in managing and running daily operation of HCMC also to improve the level of Service in correlation to Sales Target.
Requirements:
- Hold a minimum Bachelor degree from reputable university
- Has a min. of 2 years experience in managing and running a call center/ contact center team preferably in banking industry
- Excellent verbal and written English
- Has a strong drive to succeed
- Possess strong leadership with people development orientation
- Proficiency in English and Computer Literate (MS Office) are required

Manager Marketing Card Usage & Regional Development (Code: MCU MGR)
Responsibility:
- The jobholder is responsible to actively increase the cards spending level and market share within Hotel, Airlines & Travel nationwide
- The jobholder is responsible in promoting cards’ awareness and ensure achievement of spending target in Hotel, Airlines & Travel category
Requirements:
- Hold a minimum Bachelor degree from reputable university
- Having a minimum of 4 years experience (including 2 years managerial experience) in marketing and sales in the international hotel chains, airline or travel companies.
- Experience in the banking industry particularly in the marketing or sales function
- Proficiency in English and Computer Literate (MS Office) are required

Manager Management Information System – Marketing Analytics (Code: MIS MGR )
Responsibility:
The jobholder is responsible to provide in-depth information & advanced analytics on Business Dynamics and Customer Behavior by Driving the Marketing CRM (Customer Relationship Management) initiatives through comprehensive analytics on Marketing Campaign Management.
Requirements:
- Hold Bachelor degree from local / overseas university majoring in any related discipline
- Having a minimum of 4 years experience (including 2 years managerial experience) in Analytics, MKT CRM, Data Analyst, and MIS
- Experience in Financial Industry would be an advantage
- Proficiency in MIS analytics & database tool (ex : SAS, SPSS, COGNOS)
- Has a strong drive to succeed · Possess high degree of work accuracy and in a timely manner
- Proficiency in English and Computer Literate (MS Office) are required

VP Customer Analytics (Code: VPCAM-MKT)
Responsibility:
- The jobholder is responsible to the develop, implement and enhance of effective Customer Relationship Management (CRM) capabilities including its strategies and initiatives for retail banking business
- The jobholder is responsible to design and develop local strategy and business plan for CRM solutions
Requirements:
- A university degree in quantitative/numerical science or a computer science related discipline with a minimum of eight years’ related experience in banking and/or corporations with a large customer base
- Solid experience in project management in Business Intelligence or CRM projects
- Possess proven competence in Business Intelligence tool, ETL process, data modeling and ideally user requirement write-up in OLAP development in personal banking system, and good knowledge of SAS and/or SQL
- Exposure to marketing practices, customer-related analytics and campaign management would be required
- Strong personal drive, energy and commitment with strong interpersonal and negotiation skills and ideally international exposure
- Excellent presentation and communication skills in spoken and written English
- Good business sense with excellent project and time management skills
- Willing to travel within the region when necessary
- Able to work under pressure

Quality Assurance Officer

Branch Sales Manager Personal Banking (Code: BSM-PLB)
Responsibility:
The jobholder is responsible to lead & monitor direct sales team and proactively support local branch event & promotion in order to achieve branch sales target.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 2 years experience as sales team leader in Financial / Banking Institution
- Possess General Banking & Wealth Management knowledge.
- Sales drive, strong leadership, excellent interpersonal skills & service orientation.
- Commercial acumen, marketing orientation and drive to succeed.
- Excellent communication in English

Relationship Manager Personal Banking (Code: RM-PLB)
Responsibility:
The jobholder is responsible to establish/grow valuable long-term relationship with Premier customers and to maximize business opportunities from other customer segments in order to contribute to growing consumer banking business.
Requirements:
- Minimum bachelor degree from reputable university
- Has minimum 3 years experience in sales area in Financial / Banking Institution
- Possess General Banking & Wealth Management knowledge.
- Excellent communication in English; conversant in Mandarin language would be an advantage
- Sales drive, excellent interpersonal skills & service orientation
- Commercial acumen, marketing orientation and drive to succeed.

Assistant Manager Sales Personal Banking (Code: AMS-PLB)
Responsibility:
The jobholder is responsible to supervise group of wealth managers in developing strong customer relationship to grow customers’ portfolio; ensuring their familiarization with HSBC products, services, policies and procedures; and providing mentoring with excellent selling and relationship skills.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 2 years experience as sales team leader in Financial / Banking Institution.
- Possess General Banking & Wealth Management knowledge.
- Sales drive, strong leadership, excellent interpersonal skills & service orientation.
- Commercial acumen, marketing orientation and drive to succeed.
- Excellent communication in English

Officer Portofolio Analytics Product Development (Code: OPA-PLB)
Responsibility:
The jobholder is responsible to develop and monitor customer insight, predictive models for product cross selling, behavior analysis for specific product(s) and customer segment within Personal Banking business in order to optimize profitability.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 2 years relevant experience in Financial / Banking Institution.
- Possess General Banking & Wealth Management knowledge.
- Possess strong analytical skills, and familiarity with statistical methods to analyze data.
- Commercial acumen, marketing orientation and drive to succeed.
- Excellent communication in English

Assistant Manager Product Specialist (Code: APS-PLB)
Responsibility:
The jobholder is responsible to provide investment and insurance product and sales support to Sales Channels ensuring achievement of branch sales target.
Requirements:
- Hold bachelor degree from reputable university
- Has minimum 2 years relevant experience in Financial / Banking institution.
- Possess comprehensive product knowledge (structured, investment & insurance product)
- Possess good knowledge on economic indicators and excellent awareness on financial markets (currency, equity and bond)
- Posses strong training and motivational skill, and understanding of customer’ preference
- Commercial acumen, marketing orientation and drive to succeed.
- Excellent communication in English

Express Service Representative

Please send your comprehensive CV to:
human-resources@hsbc.co.id (by including position code in the email subject)

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